Kramp, a leading agricultural parts supplier, showcased its Workshop | Powered by Kramp solution to visitors at LAMMA this year. The system organises all the consumables an agricultural engineer, parts department or farmer needs, and barcode scanning using the Kramp app allows easy reordering of the correct item.
Workshop | Powered by Kramp began as a method for stocking fasteners in dealer workshops and parts departments but has evolved into a mix-and-match system that theoretically can stock the entire Kramp range of consumables, explains Alwyn Roach, account manager for Kramp. On display at LAMMA was a complete hydraulics fitting station.
“All the installations we have done have had excellent customer feedback, so we wanted to show it to a wider audience at LAMMA,” says Alwyn.
“There are 165 different locations for hydraulic fittings on the unit demonstrated. Manually putting an order together for 165 items is about 45 minutes of work. However, using the Kramp app, all the locations on the unit can be scanned in less than five minutes.
“There is an initial capital outlay, but the unit will pay for itself within 12 months because the time-saving and order accuracy dramatically improve productivity.
Although the system was initially designed with Kramp’s dealers in mind, there was a lot of interest at LAMMA from farmers and contractors. Farmers with a Kramp Workshop solution can replenish their stock via an online account with their dealer, and the items are dispatched on next-day delivery from the Kramp distribution centre straight to the farmer’s chosen address.
Workshop | Powered by Kramp is one of several business solutions that Kramp offers designed to help businesses increase sales, reduce costs and increase productivity.
Customers benefit from expert technical advice
The hydraulics workshop unit benefits from technical support from Kramp’s expert team. Gene Orchard is a hydraulics product specialist at Kramp and a British Fluid Power Association (BFPA) qualified trainer.
He said: “When we install a hydraulic assortment for a customer, we will include the product and hose range the customer needs. The unit at LAMMA is a standardised kit. It has a varied selection of different thread forms, hose inserts, adapters, quick-release couplings and dowty seals. Sometimes, I am asked by a customer to advise on which thread forms and quantities will be best to stock.
“Along with the fittings and hose, sometimes we are asked to supply the equipment to make the hose assembly. When this happens, we will provide training to make sure they are using it safely.
“Our goal is to ensure every business supplied with a hydraulics assortment can service their customers using it as soon as it is installed.”
